Terms of Service

Canopy Planner is a church management platform that helps congregations organize services, manage volunteers, schedule worship teams, track attendance and giving, run children's ministry check-in, and present live worship content. The Service is provided on a software-as-a-service basis.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.

To use the Service, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Be authorized to agree to these Terms on behalf of your Church
• Maintain the confidentiality of your account credentials

You are responsible for all activity that occurs under your account. Notify us immediately at legal@canopyplanner.app if you suspect unauthorized access to your account.

Each church account is administered by one or more Church Administrators. Administrators are responsible for managing member access, roles, and permissions within their church's account.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service in any way that violates applicable federal, state, or local law
• Upload or transmit any content that is unlawful, harmful, defamatory, or obscene
• Attempt to gain unauthorized access to any portion of the Service or its related systems
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service to send unsolicited communications (spam)
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Resell, sublicense, or otherwise transfer access to the Service to any third party
• Use automated scripts, bots, or scrapers to access the Service

We reserve the right to suspend or terminate accounts that violate these standards, at our sole discretion, with or without notice depending on the severity of the violation.

You own your data. All information your Church enters into the platform — member records, giving data, service schedules, worship content, children's records — belongs to your Church. We do not claim any ownership over it.

By entering data into the Service, you grant us a limited license to store, process, and display that data solely for the purpose of providing the Service to you. We do not use your data for any other purpose.

You are responsible for ensuring that the data you enter into the Service — including any personal information about members, volunteers, parents, and children — is entered with appropriate authorization and in compliance with applicable privacy laws, including the Children's Online Privacy Protection Act (COPPA).

You may export or request a copy of your Church's data at any time by contacting us at legal@canopyplanner.app.

The Service includes features for managing children's ministry, which may involve storing personal information about minors. Church Administrators who use these features represent and warrant that they:

• Have obtained appropriate consent from parents or guardians before entering children's information
• Have appropriate authority within their church to manage such information
• Will promptly delete any child's information upon request from a parent or guardian
• Will use children's information only for legitimate ministry purposes

We do not knowingly collect personal information directly from children under 13. All children's data is entered by authorized church staff on behalf of parents. See our Privacy Policy for details on how we handle this data.

Access to the Service may require a subscription fee. Pricing is described on our website or communicated directly to you. By subscribing, you authorize us to charge your payment method on a recurring basis at the then-current rate.

Fees are non-refundable except as required by applicable law or as explicitly stated in our refund policy. We reserve the right to change pricing with at least 30 days' written notice to your account email address.

If payment fails, we may suspend access to the Service until payment is resolved. Continued non-payment may result in account termination and data deletion.

By you: You may cancel your account at any time by contacting us at legal@canopyplanner.app. Cancellation takes effect at the end of your current billing period. We encourage you to export your data before canceling.

By us: We may suspend or terminate your account if you violate these Terms, fail to pay fees, or if we determine that continued service poses a legal or security risk. For serious violations (e.g., unauthorized access attempts, illegal use), termination may be immediate. For other reasons, we will provide at least 30 days' notice when possible.

Upon termination, your right to access the Service ends. We will retain your data for 90 days following termination, during which time you may request an export, after which it will be permanently deleted.

The Service, including its design, code, features, and branding, is owned by Canopy Planner and protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers any ownership of the Service to you.

You retain all rights to content your Church creates — worship song arrangements, lesson plans, sermon notes, and other original content you enter into the platform.

You may not use our name, logo, or branding without our prior written consent.

The Service integrates with third-party services to enhance functionality. Your use of those services is subject to their own terms and privacy policies. We are not responsible for the practices of any third-party service.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We are not responsible for any loss of data due to technical failures, though we take reasonable steps to prevent such losses through regular backups.

Canopy Planner is a software tool. It does not provide legal, financial, pastoral, or any other professional advice. Church administrators are solely responsible for their decisions regarding congregation management, background checks, volunteer assignments, and children's ministry safety.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CANOPY PLANNER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, LOSS OF REVENUE, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

You agree to defend, indemnify, and hold harmless Canopy Planner and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of:

• Your use of the Service in violation of these Terms
• Data you enter into the Service, including any claims related to children's data or privacy violations
• Your violation of any applicable law or third-party rights

We hope to resolve any disputes informally first. If you have a concern, please contact us at legal@canopyplanner.app and we will work to address it promptly.

If a dispute cannot be resolved informally, it shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Florida for resolution of any dispute arising from these Terms or your use of the Service.

We may update these Terms from time to time. When we do, we will update the "Last updated" date above and notify Church Administrators by email at least 30 days before material changes take effect. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.

If you disagree with updated Terms, you may cancel your account before the changes take effect.

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Canopy Planner regarding the Service.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
• No Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
• Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights freely.

Questions about these Terms? Reach us at: